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Casumo Casino Review – The First Casino Adventure

Forget the glitzy casinos that hark back to the image of 007 sipping on his shaken martini. Casumo redefines the idea of an online gambling venue with an appealing streamlined design in vibrant colours that makes for one of the best user-friendly experiences on the web. Nothing seems conventional at Casumo – from the quirky mascot to the engaging bonus package, to the unique rewards system that is as immersive as a video game. The casino was launched in 2012 as not just another cookie-cutter gambling site, but rather an adventure to keep players engaged. So come on – join the fun side!

Casumo Casino have adopted a really fun philosophy of making things their own way which is summarised under their tagline “We exist to erase boredom” and they seem to be going the extra mile in keeping up with it. The measures that they’ve taken as part of their zero-boredom policy are a massive collection of ‘fantabulous’ games, software from various providers, and a one-of-a-kind loyalty scheme based on unlocking achievements and earning trophies, all set in a parallel universe. In this review, we take a closer look at this, plus we cover all the other essentials like licences, payment methods, and of course – the huge new-player package that everyone has their eyes on.

Page Contents:

  • Fantabulous Games Slots, Table & Cards
  • Unique Bonuses The Casumo Adventure
  • Making Deposits and Cashing Out
  • Client Support Contact the Casino
  • The Parallel Universe Casino Details

First things first – regardless how fun and unique a casino might be, we never rush into outlining its specifics before we cover solid ground like certification and validation. Casumo is a legit provider of online gambling services that holds licenses from the Malta Gaming Authority and is regulated in the Australia by the AU Gambling Commission, as well as the Alderney Gambling Control Commission (AGCC).

Vibrant Design & Games Aplenty

As soon as you pop the URL in the address bar of your browser, you may be baffled, as the design is most certainly not what you’d expect from an online casino. We’ve got used to casinos boasting mainly dark themes and subdued colours but here it’s just the opposite. Very neat cheerful design with vibrant colours creates a friendly bright atmosphere. The layout is very clean, with just three sections on the left side of the screen under the logo, while an announcement of your latest achievement in the Casumo adventure occupies most of the screen. The three sections are your account, your casino wallet, and a game browser. Click the game browser open for instant access to all games categorised under Top lists, Slot machines, Table games, and Jackpots. You can also view all of them by selecting the All games tab or searching for a particular title in the Type & search log.

The Casumo Game Catalogue Is Loaded with Fantabulous Titles

Advantages:

  • Multiple Software Providers
  • No-Limit Withdrawals
  • Multilingual Interface
  • Optimised for Mobile
  • Promotions Added Weekly
  • Vibrant Community Spirit
  • Level-Up Bonus Programme

Disadvantages:

  • No Phone Support

Casumo’s game selection is predominantly comprised of NetEnt releases – almost all titles from the operator are featured here. For the mobile version of the casino, there are the enhanced ‘Touch’ versions of NetEnt games which are super intuitive and responsive on smartphones and tablets. Plus, the live casino of Casumo is powered by NetEnt with games from Evolution Gaming as well. There are also games from Microgaming, NextGen, Thunderkick, WMS, Novomatic, Williams Interactive, and Green Tube. Of course, the majority of games are slots, and there’s also a good number of cards and table games, including Roulette, Blackjack, Casino Hold’Em, Texas Hold’Em, Caribbean Stud, Baccarat, and more.

Impressive Slot Selection for All Preferences

Casumo have one of the most loaded slot categories among online casinos. There are currently more than 400 games on offer from various providers, so you can surely pick out something you like. Most of the games have a demo version, so you can play them for free and see how you like them without making a dent in your wallet. In addition, Casumo also offer complimentary spins as part of their new-player bonus, so you can try some of the most popular slots, like the flagship Starburst, and make real winnings without even making a bet.

The beautiful graphics of NetEnt and Thunderkick games are easy to spot among the large thumbnails and even if you don’t have a firm favourite yet, you’re bound to easily find one soon enough, as they have great features and winning potential to offer in addition to the stunning visuals. There are a hundred NetEnt slots, with the most popular games of the provider all here – from Starburst to Aliens to the musical-inspired Motorhead, Guns N’ Roses, and Jimmy Hendrix. Of course, Casumo haven’t skipped the most popular jackpots – both Cosmic Fortune and Mega Fortune with its progressive win often going into the millions are available. If you’re into TV and movie-based titles, why not check out Microgaming’s collaborations like the two versions of Game of Thrones, Jurassic Park, Bridesmaids, or Terminator 2? For the comic fans, there’s even the wonderfully drawn Hellboy. So, plenty of choice here for everyone.

The Table and Cards Choices

In the Table games section, there are French, American, and European Roulette games by NetEnt at a betting range of £1 – £500. Good news is, they all have demo versions so that you can try them for free before spending any of your money first. The Keybet Roulette is by SG Interactive and offers a very smooth gameplay on mobile devices with side bets. The options in the Blackjack selection are also all available for free play and you can try your hand in the Professional Series games. There are also Single Deck and Double Exposure Blackjack variants, as well as a Blackjack Casino. Here, you can also play Baccarat and Punto Banco Professional Series. Again, free demo versions are available.

Video poker is available in different versions – there are Caribbean Stud games with jackpots and if you want to play poker with the option to exchange cards before choosing whether to raise or fold, try a game of Oasis Poker. Other games featured include Txs Hold’Em Professional Series, as well as Casino Hold’Em, and Pontoon. In the ‘Other games’ category, you will come across some popular titles like Deuces Wild, Jacks or Better, and Joker Wild. The selection is completed by some fun vibrant releases like Monkey Keno, Flying Pigs, and Leaping Leprechauns. All of the games are available in free demo versions, so take advantage of those to pick a game and develop your own playing strategy for the ultimate win.

Games with A Live Dealer

Casumo offers a fully-featured live casino powered by Evolution Gaming, as well as live table games by NetEnt. In the ‘Table games’ section, you will find Live Roulette, Live Blackjack, Live Baccarat, Live Casino Hold’Em, and Live Ultimate Texas Hold’Em. These are all provided by Evolution Gaming. The NetEnt live casino is just a click away, also – if you click on the ‘Live Roulette and Blackjack’ thumbnail, you will find live Roulette and Blackjack tables. To learn all about the two live casinos at Casumo, read our dedicated live casino review.

An Optimised Mobile App for All Devices

A huge advantage of Casumo is the fact that the site was designed to be compatible with all devices – desktop, laptop, tablet, and smartphone. This means you have access to almost the entire game collection even on the go. There’s also a native app available for download at the iTunes store in six different languages. We discuss how the mobile version of the website and the app perform in more detail in our mobile review, so for the ins and outs of playing at Casumo on the go, read here.

The Unique Bonus System

Casumo may be new to the online casino market but they make sure they’re noticed not just with a vibrant design and impressive game collection, but with a bonus system that is truly rewarding and generous. They describe it as an adventure and trust us – that’s no exaggeration. Other casinos have loyalty schemes, Casumo has ‘Reel races’ and levels that take you to other planets. For their humongous new-customer bonus package and crazy daily prizes, keep reading.

Welcome Bonus Offers

Casumo have no problem calling themselves crazy and this is probably the right word to describe their new-player bonus as well. It’s more of a package rather than a one-time sign-up treat, as it encompasses a no deposit bonus as well as a match deposit bonus. When you register, you instantly receive tokens, called valuables, which act as bonus codes that you can claim any time you come back to play.

It all starts with 20 complimentary spins that new players receive immediately after they register at the casino. These free spins can be used to play the popular NetEnt slot Starburst. This is a fantastic treat as you don’t even have to deposit to get it, but remember that all winnings resulting from these spins are subject to x30 wagering requirement.

Still, the real rewards begin when new players decide to start depositing. Upon the first deposit at the casino, you will receive a 100% bonus up to a maximum of £300. The wagering requirement for the bonus is also quite reasonable – x30 the bonus and the deposit amount. Most slots contribute 100% towards bonus wagering, with a few games excluded. Video Poker has a weighting of 30%. The Table Poker variants Casino Hold’em, Oasis Poker and TXS Hold’em contribute 10% towards playthrough requirements. Blackjack, roulette and Baccarat are excluded from the bonus.

More Promotions and the Loyalty Programme

The loyalty scheme of Casumo is more like an interactive game where you get to collect points, unlock achievements, and progress up levels, taking you to other planets. The higher the level – the more valuables you can collect. The rewards you get can be anything from complimentary spins to cash prizes. In your profile, you can keep track of how far you’ve come, as well as what exciting new challenges lie ahead and what new trophies there are to be won. Climbing up the levels is a really fun and engaging experience, as well as a rewarding one, as the prizes get bigger and better each time you upgrade. Adding to the feel of an interactive game are the additional challenges Casumo offers you. A sort of side quests, they offer guaranteed reward for playing certain games, and if you manage to complete a challenge with the fewest number of spins, you will claim a higher position on the leader board.

The Whacky Reel Races

As if the thrill in their adventure of a loyalty scheme isn’t enough, Casumo take the excitement up a notch with their ‘Whacky Reel Races’. These fast-paced tournaments are the reason many a player come back and spin the reels every day, since there are awesome prizes for those who manage to complete them in the shortest amount of time. Also – they’re super fun! Nothing like some healthy competition to keep things interesting! These challenges take place daily, every half hour. Everyone can take part, earn points that will propel them higher up the levels of the grand Casumo adventure, and try to win one of the hundreds of bonuses and prizes. You get points for every three wins in a row, as well as for wins 15x and 30x your bet. Be lucky enough to score those before your spins run out or before the time is up. At the end of each day, £2,000 are up for grabs in the Grand Gemix Reel Race.

How to Top Up Your Account and Claim Your Winnings

The amount of cash you have available to play with is visible at all times right under your account in the left-side dashboard part of the screen. When you want to top up your cash stash, simply click this open and you will instantly see the methods available for depositing. There are options for credit and debit cards, as well as Skrill, Neteller, Paysafecard, and Boku that allows you to make payments from your mobile phone. Almost all transactions happen instantly and there’s a 2.5% fee for card deposits. In the cashier, you can establish a spending budget and set deposit, loss, or wager limits to stay on top of your spending and get an enjoyable playing experience.

One of the biggest advantages of Casumo is their fast processing of withdrawals. They’ve got a 23-hour guarantee but usually handle the matter in just a couple of hours. They’re also known for their no-limit withdrawals, however, keep in mind that in some cases when the casino may charge a fee for withdrawal requests. If you’d like to cash out £1,000 or more, the casino will require additional verification. Once that’s completed, you can make a withdrawal via the method you used to make a deposit, or ask for a bank transfer.

FAQs and Contact Information

When you want to get in touch, there’s an email address and a snail mail address listed on the site, as well as links to the casino’s accounts across social media platforms. However, no phone support is currently available. The representatives at the customer care department all seem to be friendly and polite, and most importantly – extremely efficient and helpful when addressing any matter. The casino doesn’t support a phone call as a contact option, which is unusual but they make up for it with a very efficient live chat option. Plus, they provide multilingual support at your service for extra convenience.

Client Support at Casumo
Working Hours: 24/7
Live Chat Is Available 24/7 Are Phone Calls Free?
Live Chat: Yes
Email: [email protected]
Phone: N/A
Fax: No
FAQ: Yes
Player Opinion: Helpful and Friendly Operators

Before you contact the customer support team, you might first want to familiarise yourself with the FAQs section, as it is very detailed and informative. It features comprehensive explanations of the top 5 questions customers have asked regarding deposits, withdrawals, account settings, and bonus policy, so that there’s no second-guessing when it comes to these essentials. There’s also a section giving advice on how to set limits to your bets so that you stay in control of your spending and fully enjoy your gaming experience.

More Information about the Company

Established in 2012, Casumo is a European brand that holds a certificate from the Malta Gaming Authority which regulates the services provided in the EU countries. In the Australia, the casino is licensed by and operates in compliance with the regulations of the Australia Gambling Commission. All necessary server certificates and encryption protocols are in place so that any information you send to the website is safe and your sensitive data and financial transactions are protected from unauthorised access.

To ensure the fair outcome of the games, the operator uses a Random Number Generator which is audited by an independent third party. The casino is dedicated to promoting responsible gambling and offers players options to put limits on spending, deposits, losses, as well to take a break from playing for periods of six weeks or six months.

Be Part of This Casino Adventure

This quirky-looking casino quickly became a player favourite thanks to the innovative approach and unique take on what an online casino should look and feel like. If you’re searching for a casino with a modern vibe, offering you something you’ve never seen before, you do need to check out this casino. The exciting bonus and rewards system that does make you feel like you’re a part of an adventure, vibrant community spirit, and astounding game collection are all reasons for us to recommend it the way their enthusiastic customers do.

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