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Mansion Casino Review – A Fine Choice for Australia Players

Mansion Casino is a trusted gaming institution with an international reach. It is respected both home and overseas as they have been offering their online gaming services for over a decade to an impressive number of countries and jurisdictions. Australia players will feel genuinely welcome at this site where high-quality platform and games by Playtech are coupled with helpful and timely customer services, many payment options, and juicy bonuses. It’s definitely not far-stretched to assume that this is one of the very best places for gaming online available to Brits.

*T&Cs apply to each of the offers. Click “Get Bonus” for more details. Please gamble responsibly! You must be 18+

We’ve explored the operator and their offering across three platforms and have done so that we could present you with the most accurate and objective account. In this review, we’ll present the game portfolio by mentioning some of the games and listing the number of games of each category you’ll encounter. Furthermore, we’ll inspect the bonus offer and explain in detail how to claim it and keep your winnings. Finally, we’ll look into the casino’s ability to make customers happy by offering help when players need it and accepting a wide range of payment methods.

Page Contents:

  • Many Games and a Sound Platform
  • First Deposit Bonus Comp Points & VIP
  • Payment Methods How to Deposit and Withdraw
  • Customer Support Contact Information and Phone Number
  • Company Info History of the Operator

But before we go into detail – and you can count on us sharing with you all the essential info concerning the site – we would like to assure you that the most important aspect of iGaming is covered at Mansion Casino. The operator has all the certificates to offer their services online and to Australia residents. They possess a licence and are regulated by the Australia Gambling Commission and further monitored by the third-party organisations.

Software Platform & Games by Playtech

The fact that Mansion Casino is built on the platform by Playtech already speaks volumes of the quality of this operator’s offering. Players can choose the instant play version or get the download. Those two options may seem like a waste to some but, at the same time, there are players who prefer one over the other and it’s great that this operator caters to both parties. We have compared and contrasted both platforms and, though you won’t have trouble finding plenty of games to enjoy in the instant-play one, the download version has a larger portfolio. But who says you can’t take advantage of both. It’s all developed by Playtech, so the highest of quality is guaranteed.

Advantages:

  • Top-quality Playtech Software
  • An Impressive Game Catalogue
  • TV- and Film-Themed Games
  • Many Jackpots
  • Games Available on the Go
  • Many Payment Options

Disadvantages:

  • Fewer Live Tables in the App
  • No Sic Bo

If you’ve come to associate Playtech with one of AU’s oldest bookmakers Ladbrokes, you’ll reconsider when you learn that Mansion actually offer an even wider range of Playtech games. In the downloadable casino, you’ll get 380 titles and at the instant-play one – slightly fewer than that. We’ll get to the presentation of the games by categories in just a bit but before we do that, we’d like to give you a tip regarding the download Mansion casino – if you choose that option, you’ll be able to enjoy a much better organised structure with all games divided into categories and subcategories. Moreover, you’ll see special labels, such as ‘game of the month’, ‘new game’, ‘progressive’, ‘hot’ and so on.

A Whole Host of Slot Machines

As with most gaming sites today, slots make the bulk of the portfolio. But that’s no surprise. Not only are slots a great opportunity for anyone eager to get rich overnight on a low stake but a growing number of Australia players enjoy them immensely. There are over 250 Playtech-powered slots in the download casino and they are subdivided neatly into three – classic, video, and Macau. Once you click on video slots, for instance, you’ll have a choice of a few subcategories, such as 5-10 lines, 25+ lines, all ways, etc. Those that feature a progressive jackpot are marked duly, so you’ll know which ones they are instantly. All the titles we’ve tried shine with Playtech’s signature quality and offer plenty of personalisation settings.

Perhaps what the software developer is most famous for are the slots (and a few select other games) inspired by popular films and TV series. Those include the DC Comics branded slots, such as Green Lantern, Superman the Movie, Batman & The Riddler Riches. Then, there are other player favourites, such as Jekyll & Hyde and Gladiator. Finally, we should not forget to mention the awesome set of Age of Gods Jackpots. Those special games have a Shifting Stacked Wild, Bonus Features, and, most importantly, four jackpots – power, extra power, super power, and ultimate power jackpots.

Table, Card, and Other Games

But if some casino sites are all about slots, this one has got an extensive offer of many other games. Starting with over a dozen tables for both blackjack and roulette variations and moving on to other card and table games, such as Wild Vikings, Stravaganza, and Sic Bo. All those come in enviable quality and offer the chance of endless entertainment. We wholeheartedly recommend Australia Blackjack, Perfect Blackjack, and Progressive Blackjack – yes, the last one has a progressive jackpot. And if you’re a roulette fan, do try Premium French Roulette or bet really low with Penny Roulette. Age of the Gods Roulette is a Playtech novelty you’d want to try as well.

Should you happen to grow tired of the classic games – though that is highly unlikely bearing in mind the impressive selection offered – you can always try some other games. No matter if it’s arcade games, scratch cards or video poker you like, this operator has got them all and quite a few variations of each. There are even a couple of Asian games, such as baccarat and Dolphin Paradise Pachinko. And, of course, you don’t need to wait till you get bored of traditional games to browse through the others and try them.

Enjoy the Live Tables

The Live Casino you’ll find at Mansion is once again developed by Playtech. When you enter the lobby, you’ll notice that there are about half a dozen live tables for each roulette, blackjack and baccarat. But that’s not all – there are also a couple of tables for Casino Hold’em and Hi-Lo. If you’re wondering where to start from, we recommend trying classy Prestige Roulette and the unique Unlimited Blackjack. As far as baccarat goes, you must give Prestige Mini Baccarat a chance – it is enhanced by the exciting ‘squeeze’ feature. Learn more about Mansion’s Live Game Selection here.

Play Games on the Go

A significant number of the titles you’ll find in the instant-play casino are made available for mobile devices. There is a large collection of slots but other games are not forgotten either. Weather you own a device that runs on iOS or Android, you’ll have no trouble accessing the games on the go. We’ve actually prepared a separate Mansion mobile casino review to help you learn all about the gaming opportunities when out and about.

Bonuses & Promo Offers for Everyone

But the good news doesn’t stop there. While a variety of games and their availability across platforms is a must, many players are more likely to look for a site that extends a generous bonus. Believe it or not, this operator is once again in a great position. They have awesome bonuses, excellent wagering requirements and game weight, loyalty programme and a VIP programme. Most importantly, we’ve negotiated an exclusive welcome bonus for our readers. We’ll present all these to you in detail, so read on for a chance to get the best offer.

Get a Proper Welcome – Up to £500 + 10% Cashback

The goodies at Mansion start as soon as you deposit a minimum of £20. You will see a pop-up where you’ll have to accept the welcome bonus. Together with your first and second deposit you can get up to £500 in bonus cash – 100% up to £200 on your first deposit and 50% up to £300 on your second deposit. The free money will be credited to your player account immediately after depositing. You will then start playing through your deposit money first and only after it is turned over will you start playing with the bonus money. Also, you’ll need to turn over the deposit and the bonus 20 times. Once you do that, you’re free to withdraw your winnings. However, if you attempt a withdrawal prior to fulfilling the requirements, your bonus and winnings will be taken away. The great news is that almost all games contribute to the wagering requirements even though some have a 100% contribution (slots, scratch cards) while others only 5% (Pontoon).

In addition to the cash bonus, you will get up to 10% cashback when you accept the welcome offer. Here’s how it works. After you successfully claim the bonus offer, you’ll be eligible to get 5% cashback on your losses made during the first 7 days. During the second week, you’ll be awarded 10% cashback. In both cases, only real money funds count and the maximum you can be awarded is £1000 for each of the two weeks. Bonuses will be credited within 24 hours and you’ll need to claim them within three days.

How Comp Points Work

You’ve had your fun playing through the bonus. You fulfilled the requirements and ultimately withdrew your rewarding winnings. So, now what? You will be earning loyalty points for all real money games played in the casino, with your points being added to your balance when you leave a game. As they accumulate, you can exchange the comp points for cash bonuses. Now, an important thing you should remember is that different games have different weight towards comp points accumulation. For instance, if you play slots, you’ll need to wager £20 to get 1 point, whereas if your game of choice is video poker, you’ll need to wager £150 for a single comp point.

Get the VIP Treatment!

Getting spoilt at Mansion is easy because the VIP status is acquired simply by playing. The more you play, the more comp points you get, the higher the ladder of loyalty you climb. Each new level adds on to your experience and when you have accumulated 20,000 points and have deposited £3,000 you will qualify as a VIP. That title is surely worth it as it comes with many perks. You’ll have your own personal account manager. You’ll be invited to VIP only events. You’ll benefit from faster withdrawal times and higher deposit limits. Loyalty points will pay more. And if all that isn’t enough, you’ll be eligible for exclusive promotional offers and special gifts. And the best if it? Once you become a VIP, you’ll remain VIP for life.

Deposits and Withdrawals

Our review of this casino operator wouldn’t be complete without a commentary on the payment options offered. Depositing and withdrawing shouldn’t cause players any stress. On the contrary, it should be made as effortless as possible and those sites that make it easy for their customers in that respect are the ones that need to be recommended. Mansion Casino is a good example of giving customers plenty of options and making it easy for them, especially when it comes to depositing. There are many available methods. In addition to the traditional ones, such as credit/debit cards, bank transfer and instant banking and the e-wallets, such as PayPal, Skrill, NETeller, and EntroPay, you can deposit via Boku and Bitcoin. A prepaid voucher, i.e. PaySafeCard is also an option.

When the time comes for withdrawal, you will be able to take advantage of most of those methods as well. You can withdraw using your credit or debit card or a bank transfer. Although these options are perfectly safe and reliable, if you’re looking for a method that takes considerably less time to make the money available to the players, you should use an e-wallet. If you pick NETeller, for example, you’ll have your money available in 1-2 days, while PayPal takes 3-4 days. This time frame, however, doesn’t include the processing time. Moreover, you should be aware that you’ll be asked for proof of identity prior to your first withdrawal request being executed.

How to Get Help When You Need It

If you’re new to the site or you happen to be in a situation where you aren’t sure how to proceed, there’s plenty of help available at this online casino. To start with, there’s a FAQ section to address the main issues you might be searching for. It includes short and sweet answers for those starting out and introduces the basic concepts at the site, such as the games, cashier, promotions and terms, and technical requirements for downloading the casino. In the support section, there’s also a handy tab with information on responsible gambling.

Mansion Casino’s Customer Service
Working Hours: 24/7
Recommended Method of Contact You Cannot Call for Free
Live Chat: Yes
Email: [email protected]
Phone: Yes
Fax: No
FAQ: Yes
Player Opinion: Always eager to help

But if you’ve read through those and haven’t found the answer you’re looking for, you can always contact Customer Support. Their agents are available and eager to help you 24 hours a day, 7 days a week. We recommend reading through the FAQ section first and contacting an agent in case you haven’t found what you were looking for. We also prefer the chat option for it is available nonstop and gives instantaneous results.

About the Company

Mansion Limited is a company that operates an online casino and poker websites. Established over ten years ago, they opened their first online casino in 2004 and went on to conquer world fame. Shortly after that, they launched their poker sites which made them even more popular with players around the world. Their office is in Gibraltar and they are licensed and regulated to offer their services under the jurisdiction of Gibraltar.

For AU players, the online casino is operated by Mansion Europe Holdings Ltd and they hold an active licence from the Australia Gambling Commission with the number 000-039448-R-319446. In addition, they use strict policies to ensure that your personal and financial data available on the site is protected. They use a firewall and RSA 128-bit encryption technology.

Mansion Casino – The Operator You Can Trust

As you have probably already gathered, Mansion is a serious casino operator with long history, respectable public image and popularity among the players. We have tried to present to you an overview of the many games offered at the site and assess their playability across platforms. We have highlighted everyone’s favourite welcome bonus and made sure it’s clear how to claim and play through it. We hope we’ve helped you consider an excellent option for online gaming. But whatever you do, don’t leave it at this. Do visit the casino and try some of the games. Claim their bonus and double your money and, hence, your play time. Whatever you win is yours to keep and the entertainment along the way is priceless.

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