Royal Panda Casino Review
Fun fact of the day – a group of pandas is called an embarrassment. Nothing embarrassing here, however. Even if the casino has been in operation just for a couple of years, the people behind it have been in the business for more than a decade with many successful projects under their belt, so you can rest assured that this newcomer is as full-featured as it gets, way better than some casinos which have been around ten times longer but still have little to offer besides the oh-so-familiar games and bonuses.
That was actually the reason why Royal Panda was started – the creators (experienced players and casino experts themselves) were getting tired of seeing the same thing over and over again across online casinos, so they set up their own gambling website to offer players something new and better. Basically, they made their own casino with Blackjack and… you know… all the other things that make up a good place to gamble. Things that we scrutinise in the sections to follow, like game selection, software, banking, customer care, and everything else you need to know. So, hop along! We won’t make it boring, we promise!
- Games Galore Quickfire Platform
- Royal Bonuses & the Loyal Panda Programme
- Banking Currencies and Payment Methods
- Client Support Email, Phone, Live Chat
- The Company in Detail The Cute Mascot and Its History
Don’t be fooled by the cute mascot, cheerful design, and affable tone of the site. When it comes to security and offering their clients transparent terms and fair play, Royal Panda have cut no corners. The casino is licensed by the Australia Gambling Commission and the Malta Gaming Authority and as for the security of your financial information – they use state-of-the-art 256-bit encryption and extended validation SSL certifications from the global leader in cyber security solutions Comodo. Seriously – when was the last time a panda let you down? Not going to happen now either!
Play Games Instantly
For the short time they’ve been in the business, Royal Panda have sure piled up quite a massive number of games. The site currently offers almost 500 games including slots, roulette, table games, progressive jackpots, and video poker. The casino utilises the Quickfire platform from Microgaming, so in the games selection you will find a huge number of Microgaming titles, along with releases from NetEnt, NextGen, and Thunderkick, as well as live games from Evolution Gaming. The entire platform is a flash version, so you don’t have to download any software. Simply play in the browser of your desktop, laptop, tablet, or smartphone anytime, anywhere you feel like it. A good thing about the vast game catalogue is the fact that there are widely available free versions, so you can dip your toes without having spent any of your finances first.
- User-Friendly Experience
- Demo Versions of Games
- Various Currencies & Payments
- Flawless Live Casino
- Loyal Panda Programme
- Innovative Vibrant Design
- No 24/7 Client Centre
- No Native iOS App
Casinos love slots as much as pandas love bamboo, so naturally, this is the most loaded category. As loaded as 340 video slots from different providers with high-quality graphics, unique features, and awesome bonuses. To help you search more easily for a game that suits your preferences, they have been divided into Video slots, Classic slots, and Jackpots – conveniently displayed in tabs alongside Roulette, Blackjack, Table Games, Video Poker, and Live Casino for a total of more than 470 games. Signature stunning graphics make NetEnt games instantly recognisable, Microgaming are heavily represented as well, while Evolution Gaming are pitching in with their award-winning software solutions for live Roulette, Blackjack, Baccarat, and more games at the live casino.
Slots by the Dozen
Just how many slots can a casino feature? 100? Maybe a couple of hundred? Could it exceed 300? Try 350. Royal Panda have such a thing for slots that if it wasn’t for the clear-cut design and neatly organised categories, we could be facing a bit of a hoarder situation here. They keep adding more, mainly from the prolific Microgaming and their indisputable ability to constantly come up with new ideas for slots – from classic themes to somewhat twisted interpretations, to downright perplexing plots (just when you think you have recovered from Kitty Cabana, they hit you up with Kitty Glitter). Guess there’s target audiences for everything and the good news is, whatever kind of slots you enjoy, you will find them here.
Fancy yourself a complicated plot and gripping graphics? Or are you a hardcore fan of the old-school three reels adorned with cherries? Maybe you enjoy the thrill of a progressive jackpot? To each his own, so just look up what’s on offer at the three categories of slots. From visually appealing to charmingly vintage, to flashy jackpot releases – every type of online slot conceivable is represented here. If you’re looking for a specific title, just use the search bar or arrange the titles alphabetically to spot immediately that particular game you love to bits or one that just popped up in your mind.
For those of you who are not insistent on playing a particular game and are just browsing for one that will bring in the highest payout, there’s a very convenient division of slots into hot and cold. Even though we’re against slot shaming and consider all slots beautiful, we find this feature from brick and mortar casinos useful and not demeaning in any way towards slots’ feelings, as it ranks them based on how much they’ve paid out over a specific period of time.
Generous Selection of Table and Card Games
But enough about slots. Why don’t you tell us a little bit more about yourself? Oh, you’re here to find out more about the table and cards games you can play at Royal Panda? We are more than happy to provide you with the relevant information because talking about Roulette and Blackjack just gives us life. Let’s see – 11 Roulette games on offer, including European, American, French, Multi Wheel and Immersive. Sounds good? How about some Blackjack then? You have eleven options to choose from and some of those are Double Exposure Blackjack, European Blackjack Gold, and Blackjack Professional Series.
What else is on? Well, you can play live Baccarat (Squeeze version available) or Baccarat professional series with bets going as high as £10,000. Poker always comes to mind when you talk casino, doesn’t it? Just off the top of your head, Texas Hold’Em or Caribbean Stud will make you look up the Video Poker section. But you won’t find them there. Surprise! You just have to love the gimmicks of this fluffy royalty. In the Video Poker section, you’ll find Jacks or Better, Deuces Wild, Joker Poker, Tens or Better and some more variations. If you want to play Casino Hold’Em, Texas Hold’Em, Live Three Cards Poker, or Caribbean Stud Poker, you will have to head over to the Table Games section where you will find those scattered among Red Dog, Pontoon, Craps, and some more Blackjack and Roulette games.
Live Casino by Evolution Gaming
In addition to having live games interspersed in the categories we already covered, you will notice that Royal Panda have a dedicated Live Casino section where you can find all of them neatly sorted out. So, if you want to play, say live Roulette, you can either open the Roulette tab where live versions are included, or launch the live casino where you will find six versions of Roulette alongside Blackjack games, Baccarat versions, Caribbean Stud Poker, Live Ultimate Texas Hold’em, Live Casino Hold’em, and Live Three Card Poker. The software for the live casino has been outsourced to Evolution Gaming and you can read about it in detail in our dedicated live review.
Play on Mobile Devices
Upon launch, Royal Panda offered a mobile version of the casino compatible with all iPhones, iPads, Android smartphones and tablets, and similar devices. Surprisingly, the casino still doesn’t have a native app available for download at iTunes, the way most other casinos do, but still, it does offer a very good experience on mobile devices with a flawless HTML5 version featuring a wide array of games. Just how many, you might ask. Well, if you’d like to find out all about the mobile casino, we suggest you read our app review where we discuss games, bonuses, and more.
New Customer’s Treats and Ongoing Promos
If the awesome design, extensive collection of games and easy navigation across the perfectly developed mobile and live casino haven’t been enough to get you interested in Royal Panda (now, that’s a cognitive dissonance in itself – who wouldn’t be intrigued by this casino, even merely for its name), then the bonuses available will surely get your ears perked up. Even though you may deem the pretty standard bonus of 100% match up nothing to write home about, all the ongoing promotions and loyalty scheme will definitely make you think Royal Panda is worth its salt. Or, bamboo.
Get Your Paws on a £100 Bonus
Like we said, the bonus won’t knock your socks off, as it is the rather run-of-the-mill offer of up to £100. If you’re having flashbacks of all the other casinos offering the same, you might get a bit dizzy, as it’s almost every second casino out there. However, Royal Panda are offering 100% match up without you even making a bet. Double the money, double the fun as it’s usually the case, so if you deposit £100, you get another £100 to play slots, table and card games.
What’s different about Royal Panda’s bonus is the fact that you first play with the cash you have deposited and if you happen to get some decent winnings, you will be instantly allowed to use your bonus and withdraw your winnings. This is thanks to the unique bonus system of Royal Panda that keeps your deposit funds and bonus separated. That’s why some players consider the bonus to be more of a post-wager reward rather an upfront bonus. The wagering requirements are that you play through your deposit 35x, with table games, video poker, and live games counting 10% towards the wagering requirement. On top of the bonus, you also get some spins on selected slot games.
Weekly and Monthly Promotions
It’s not just the warm welcome that’s exemplary of Royal Panda’s generosity. The casino has plenty of other promotions to keep you interested and rewarded as you come back to play. Every week, you can boost your account with additional finances up to £150. All you have to do is make a deposit on Friday and you will get a 50% match up bonus. Considering how much slot-oriented casinos tend to be in their bonuses, it’s a very pleasant surprise to see Royal Panda doting on their clients with a penchant for card games – every month, Blackjack players can scoop an extra reward of £210. The promotion takes place every month on the 21st when landing a Blackjack automatically enters you into a draw for the cash. In addition to these regular promos, there are also various seasonal and holiday-themed promotions, as well as tournaments with cash or object prizes that can be as otherworldly as trips into space! Yes, that space with the galaxies and planets and stars.
Of course, Royal Panda have a loyalty programme, aptly named Loyal Panda (someone in Marketing must have got a promotion for coming up with this one). You are instantly entered into the programme upon registering at the casino and start earning points every time you play. The loyalty scheme has four tiers – Bronze, Silver, Gold, and Diamond, each offering more and enhanced rewards. The points you’ve acquired by playing at the casino can be exchanged for complimentary cash bonuses, free spins, or used to purchase casino merchandise and luxury items at the Loyal Panda shop. Upgrade to the latest Apple products, plan a trip to glamorous Las Vegas, or step up your bling game with the jewellery and Rolex watches you can buy in exchange for your loyalty points.
Your Cash Stash Is Safe
It goes without saying that in order to keep playing and piling up on those points, you need to have money in your account and Royal Panda offer you all the conventional methods to make a safe deposit and top your account. If you use some of the most popular methods like Mastercard, Visa, and other debit/credit cards or e-wallets, you will instantly get the funds in your account. Other methods may take longer. The minimum deposit you can make is £10 and the maximum is £10,000 – £15,000. The limit for VISA and MasterCard credit/debit cards is £1,500. The casino doesn’t charge fees on deposits. However, your bank might deduct a small amount of your balance.
When you want to cash out, the choice of banking options is a bit narrower. You can opt for fast bank transfer, Skrill, Neteller, or VISA/MasterCard credit cards. The least you can withdraw is £10 and the maximum is £100,000. The withdrawal limits for credit and debit cards are different, however, with a maximum withdrawal amount set at £50,000 per transaction, so check the website’s terms and conditions for the respective limits. If you use Skrill, you can withdraw £15,000 which is above industry average. Royal Panda are famous for their fast withdrawal times, with most e-wallet transactions taking less than a day. The processing time for credit and debit cards is usually three to five working days, and bank transfers can take between three and ten days. As per industry standards, there’s a pending period of 24 hours before larger withdrawals are paid out. For your convenience, Royal Panda supports various currencies including USD, EUR, CZK, GBP, MXN, PLN and SEK.
Get in Touch with Royal Panda
Even though the population of pandas went up over the past year, there are obviously not enough of those to staff the customer support centre at Royal Panda. So, no – if you contact the casino, you won’t be getting in touch with a fluffy bear but you have the next best thing – polite and knowledgeable company representatives. You can reach them via email and live chat. If you decide to get in touch over the phone, you can do so either by dialling their number from 08:00 – 23:30 to get instant help, or schedule a callback at a later, more convenient time for you.
|Customer Services at Royal Panda|
|Working Hours:||09:00 – 00:30 (CET)||
|Phone:||+356 2778 0418|
|Player Opinion:||Useful, Polite, Prompt Responses|
The Story of the Adorable Mascot
Launched in 2014, Royal Panda was the product of what a few like-minded experienced casino players envisioned a good casino should look and feel like. At the top of their list they put customers’ security and make no compromises when it comes to offering a safe and fair playing experience.
The casino is verified as a reliable provider of gambling services with licenses from the Australia Gambling Commission and the Malta Gaming Authority. It also adheres to a policy of promoting responsible gambling and utilises features that let players set limits on their accounts in order to get the most positive experience. The casino also works closely with organisations like Gamcare that help people stay in control of their gambling habits, as well as recognise the signs of addiction in their friends and family.
Fully-Featured Casino with a Fresh Look
Royal Panda was founded as an alternative to the cookie-cutter online casinos that failed to offer innovative design, generous promotions or even proper customer care. According to its creators, it was thought out to feature an impressive selection of games, engaging bonuses, and customer care that actually cared. And it does. The site certainly stands out with a vibrant design and intuitive interface, and once you register and start playing, it has even more, better, and engaging experiences to offer. Easy navigation between the game categories, widely available demo versions, and useful information about the games make this casino one of the most user-friendly hubs for online gambling and entertainment. It’s designed entirely with the convenience and satisfaction of players in mind which means it’s based around you. So, go ahead and see what this cute royalty has to offer.